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Privacy Policy

We take your privacy seriously. Earning and keeping your trust is important to us. We want you to understand what kinds of information we gather from you, how this information is used and protected, and how you can control its use. This statement discloses the privacy practices of Confidence USA, Inc., on this website. By using this website, you agree, without limitation or qualification, to be bound by this Privacy Policy.

This Privacy Policy applies to the collection and use of information by Confidence USA, Inc., on this website but does not apply to information that you may send to us by other means.

Any changes in our Privacy Policy will be communicated in this page so please check back from time to time.

 

1. Who may use this website.
This website is not intended or designed to attract users under the age of 18. We do not collect personally identifiable data from any person we know to be under the age of 18 and instruct users under 18 not to send us any information. 

This site is restricted to users from the United States. Users from other countries are advised not to disclose personal information on this website. You transmit data to a server located in Pennsylvania subject to United States and Pennsylvania law. You should not send any personal information to this website unless you agree to be bound by United States and Pennsylvania Law.

 

2. Information collected from you.
The kinds of information we collect from you will vary, depending on how you use our website. It's possible to browse our site without submitting any personal information at all. In order to take part in certain services on our website, you will be required to provide certain personal information (e.g., your name, address, e-mail address, etc.).

 

In addition to the information you choose to submit, our systems are set up to gather certain anonymous data to help us better understand how our site is being used and how we can improve it. This automatically gathered data includes any content you view on our website.

 

3. How your information is used.
We utilize "cookies" on our site. These are small files that we send to and store on your computer so that we may recognize it as a unique machine the next time you visit our site. Our cookies are used to let us know you are a prior customer and to help us personalize your online experience by providing you with advertisements and messages of interest to you. Also, companies offering products or services through our website may use their own cookies. 

The personal information you provide is used among other uses to help us customize your online experience. Your e-mail address serves as a unique identifier in our record system, and it is used together with your password to prevent unauthorized access to any information you choose to store on our site. The data you give us about your personal preferences and demographics (such as age, ZIP code, occupation, or other data) may be used to help us offer content, advertisements, products, and services that are most likely to appeal to you.

 

We will use your personal information to respond to requests you may make of us, and from time to time, we may refer to such information to better understand your needs and how we can improve our website, products and services. We may also use this personal information to contact you and/or provide you with general health information (like information on certain health conditions). We may share this personal information with other companies who offer products and services that may be of interest to you. We may also enhance or merge this personal information with data obtained from third parties for the same purposes.

 

Unless you specify that you'd prefer not to hear from us, we may also use the e-mail address you provide at registration to contact you for promotional, administrative, or other reasons. You may have these communications terminated. This likely will take 48 hours from the time you give us notice.

 

You may occasionally see contests, surveys, and other features of our website that ask you to provide us with personal information. When you choose to respond to these requests, the personal information you offer may be used for several reasons. These include the uses set out in this section. They also include providing personal information to third parties for prize fulfillment and other aspects of any contest or similar offering or for other uses related to providing you with information that we hope will be of interest to you.

 

The information gathered automatically by our system - such as your computer's IP address, the kind of browser you're using, and a record of your navigation through our site梞ay be used by us so we can understand how to make our site convenient and useful to our audience and to improve our products and services.

 

We may link information collected from you through various means, including information collected automatically and through the use of cookies and personal information. Our goal is to help offer you content, advertisements, products, and services that are most likely to appeal to you.

 

4. Your Choices Regarding the Use of Your Personal Information.
You can always choose not to provide personal information, even though it might be needed to take advantage of Confidence USA, Inc., offers or website features. 

You can add or update certain information that you send to us. When you update information, we usually keep a copy of the prior version for our records.

If you do not want to receive e-mail or other mail from us or if you wish to check your personal information, please contact us in the manner listed in Section 8 of this Privacy Policy.

 

5. Access to Your Personal Information.
In the event that Confidence USA, Inc., and some of our assets are sold or transferred or used as security, the personal information collected on our website may be transferred to third parties as part of that transaction. Confidence USA, Inc., may also provide personal information or provide access to personal information to any of our affiliated businesses or to our business partners.

 

Confidence USA, Inc., may use your personal information to reply to you and send information to you. Confidence USA, Inc., does not intend to reveal personal information to third parties except in the manner stated in this Privacy Policy. Confidence USA, Inc., will provide aggregated information received from you to third parties. Confidence USA, Inc., takes commercially reasonable precautions to prevent the aggregated information provided to third parties from including personal information.

 

If Confidence USA, Inc., is requested by law enforcement officials or judicial authorities to provide personal information on individual users, Confidence USA, Inc., may, without your consent, provide such information. In matters involving claims of personal or public safety or in litigation where the data is pertinent, Confidence USA, Inc., may use or disclose your personal information without your consent or court process.

 

6. Will Your Personal Information Be Secure?
Confidence USA, Inc., recognizes you may be concerned about the security of your personal information, and we are committed to employing reasonable technology in order to protect the security of our website. Even with such technology, no website is 100% secure. We will take reasonable measures that we believe are appropriate to protect your information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer your information take comparable steps to protect that security.

 

7. Our Privacy Policy and Outside Links.
Our Privacy Policy only applies to this website. Our website contains links to sites outside our control (for example, drugstore.com and scandiet.com). Please be aware that these sites may collect personal information about you, and operate according to their own privacy practices that may differ from our Privacy Policy. Remember to consult that website's own privacy policy, as once you're outside this website, any information you submit is no longer in our control.

 

8. Questions Regarding Our Privacy Policy.
If you have questions or comments regarding our privacy practices, please e-mail us atinfo@confidenceusa.com, or call us at 1-800-661-2325

 

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@confidenceusa.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Confidence USA, Inc. 138 Haven Avenue, Port Washington, N.Y. U.S.A. 11050-3924.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
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Disclaimer: This scientific independent research is for informational use only. The authors of the research are not affiliated with the Confidence USA, Inc and do not endorse the information. Likewise, the Confidence USA, Inc does not recommend or endorse any specific products related to the research.

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